Tentative Confirmation
Upon receipt of the reservation inquiry form, we will contact you and provide you with a confirmation of availability, Estate rate (including any applicable tax), and the amount of deposit required (between 30-50% of total rental).

Reservation Confirmation
To confirm your reservation you will need to forward either a Bank Transfer for the deposit amount requested to our US $ bank account or deposit payment by credit card. When your deposit is received by us, your reservation will be confirmed. Please advise us by email after your transfer has been made when using our bank account. We will then send you a written confirmation note. Reservations are handled on "first come, first serve" basis.

Cancellation Policy
All deposits are non refundable, unless agreed upon by the Estate owner on special case by case basis. The balance of rental payment is due before your scheduled arrival date which once received is also non re fundable unless agreed buy the owner.

Minimum Stays and Rental Rates
We have minimum stay requirement at The Arsana Estate of 5 nights. We might agree to a shorter stay on a case by case basis. Rental rates also vary according to the season and are subject to change without notice.

Insurance
We strongly recommend that you take out comprehensive travel insurance at the time of booking, to protect you and all those accompanying you for the full time of your visit against illness( including evacuation), injury, death, loss of baggage and personal items, cancellation and other travel contingencies.

Responsibility
Please be advised that we are not responsible for any loss or damage to personal equipment and property during your stay at The Arsana Estate, or during your participation in any activities during your visit to Bali . We will not accept responsibility for any delay, additional expense or inconvenience which maybe caused directly or indirectly by events outside of our control such as late arrival of International flights, civil disturbances, fire, floods, unusually severe weather, acts of God, acts of Government, or the failure of any machinery or equipment.

US$ Bank Account Details
Bank Account details for transfer of rental funds will be sent at the same time as the availability of booking confirmation is sent.